Performance Transformation & Improvement is achieved when we have SMART(2) Objectives, where we measure and share those relevant Key Activity, Output & Outcome Metrics relevant to the Aims & Objectives.
But what actions must we take to achieve the Target Levels of Performance?
By bringing together Systems Theory, Organization Learning & Psychology we can use Capability Maturity Reference Models to ensure we build 1. The right Capabilities to; 2. The required Maturity Level (Level 4 or above on a 7 Level normative scale) to achieve the targets.
To do this there are a few simple steps:
70% of Change Fails (Research Facts that support this statement) The primary Cause of failure is Change Action Calibration (Research) Capability Maturity Models help provide this Calibration ODTI provides Knowledge & Assessment tools to Calibrate Change Capability Maturity Level determines Performance Level & Agility Modelling from across Psychology, Organizational Science, Economics and Systems Theory provides a Normative Maturity Scale. Configurable Maturity Assessment assists in Prioritization & Diagnosis Online Maturity Assessment Tools support the Assessment Objectives and Action planning when included as part of any Transformation, Change or Improvement Program
Selecting Organisation KPIs and using Metrics are Critical for Organisations, Teams, & Projects. There are 4 Important Metric Types 1. Outcome 2. Output 3. Activity and 4. Capability Maturity.
Dynamic Systems Maturity Theory (DSMT) brings new insights into how Organisations Learn, Change & Improve. The Organisation Capability Maturity Framework (OrgCMF), based on DSMT provides the Knowledge and Tools for change leaders to guide Organisation, Team & Digital transformation. This 80 second video provides an overview of #NewInsights and the Three Reference Models within OrgCMF